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Shipping Protection Policy

At Buddha Power Store, we want to ensure your orders are delivered safely and securely. That's why we offer shipping protection for all orders in our store.

What is Shipping Protection?

Shipping protection is a service that covers your order from loss, theft, or damage during transit. When you purchase shipping protection, you can be sure that your order is protected from any unexpected events that may occur during shipping.

How does Shipping Protection work?

When you place an order on our store, you have the option to add shipping protection at checkout. Shipping protection costs a flat fee of $9.99, regardless of the number of items on your order. If your order is lost, stolen, or damaged during shipping, you can file a claim by contacting our customer support team within 10 days of the expected delivery date. Our team will review your claim and ask for additional information, such as photos of the damaged item or a police report in case of theft.

If your claim is approved, we will replace or reship your order. Shipping protection does not cover any additional customs or duties fees that may be incurred.

Exclusions

Shipping protection does not cover the following:
  • Orders that are not delivered due to incorrect or incomplete shipping information ( address & phone number) provided by the customer.

  • Orders that are delayed due to factors outside of our control, such as weather conditions or shipping carrier delays

  • Orders that are returned to us due to the customer not being available to receive the package or refusing delivery

  • Items that are damaged due to misuse, neglect, or improper storage by the customer

  • Orders that are returned to sender due to unsettlement of import taxes

  • Orders that are returned to sender due to customs clearance failure.
By purchasing shipping protection, you agree to these terms and conditions.

Please reach out to our customer support team at  if you have any questions or concerns about our shipping protection policy.

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